Rosewood Phuket

เรื่องควรรู้

• FOR STAYS BETWEEN 20 DEC AND 10 JAN, the following terms apply:
• *A non-refundable deposit equal to 100% of your total stay (including taxes) will be charged 60 days prior to your arrival date.
• Cancellations made within 60 days of arrival will result in the forfeiture of this full deposit.
• *For stays including 31 December, the non-refundable charge for our mandatory New Year's Eve Gala Dinner will also be included in the deposit.
• No-shows, late cancellations and early departures will be charged the full amount of the original reservation.
• FESTIVE SEASON POLICY AND CONDITIONS:
• *Minimum stay requirement between 20 December - 10 January (minimum night stay and dates are subject to change without advance noticed)
• *The New Year's Eve Dinner & Countdown is on 31 December, 8 p.m. till late. Applicable for all reservations stays over 31 December.
• *Reservations will not be accepted with check-out date on 31 December.
• EXTRA PERSON & CHILD POLICY
• *Children aged 12 years and under can stay complimentary when sharing existing bedding with parents.
• *An extra bed or crib can be arranged for children aged 12 years and under with our compliments, subject to availability.
• *Up to one extra bed can be accommodated for children aged 12 years and under, at no additional charge in a king-bedded room.
• *Daily breakfast for children aged 12 years and under is inclusive.
• *For guests aged 13 years and above, a nightly charge of THB 5,000 per person, excluding 18.7% taxes, applies to all room types (inclusive of an extra bed and daily breakfast).
• ROOM POLICY:
• *The maximum capacity for Garden Pool Pavilion, Partial Ocean View Pool Pavilion, Lagoon Pool Pavilion, Partial Ocean View Pool Villa and Beachfront Pool Villa is three people.
• *The maximum capacity for Partial Ocean View Pool Pavilion Two Bedrooms, The Beach House and The Ocean House is five people.
• *The maximum capacity for Coral House is nine people.
• *The maximum capacity for Palm House is twelve people.
• CHECK-IN & CHECK-OUT:
• *Guaranteed early check-in is available at an additional cost based on our Flexible Rate. For arrivals before 9 a.m., the charge is 100% of one night's rate. For arrivals between 9 a.m. and 2 p.m., the charge is 50% of one night's rate.
• *Guaranteed late check-out is also available for an additional charge. For departures by 6 p.m., the charge is 50% of one night's rate. For departures after 6 p.m., the charge is 100% of one night's rate.
• VALET PARKING:
• *Valet parking is a complimentary service. Self-parking is also available.
• PET POLICY:
• *No pets allowed on property.
• *Our primary goal is to ensure the comfort, safety, and satisfaction of all our guests. In order to maintain a clean and allergen-free environment, we have established a 'No Pet Policy'. Pets are not permitted within the resort premises, including guest rooms, public areas, and dining facilities, except for service animals.
• *Guests with service animals may be asked to provide appropriate documentation or credible verbal assurance that the animal is a service animal as defined by applicable laws. Guests are responsible for the care and supervision of their service animals.
• *Guests found to have unauthorized pets in their rooms will be subject to a cleaning fee to cover the cost of deep cleaning and allergen removal. Additionally, guests may be asked to remove the pet from the premises.
• CANCELLATION / NO SHOW POLICY:
• *Guarantee and cancellation policies may vary depending on the rate or promotion booked.
• *In the event of a no-show, a fee equivalent to the total cost of the reserved stay, including all applicable taxes, will be charged.
• * Early departures for non-emergency reasons will be subject to a fee equivalent to the total cost of the originally booked stay, including all applicable taxes.
• *Special cancellation policies apply for holidays and special events and conventions.
• GUEST POLICY:
• *Additional guest charge (13 years and older): THB 5935 per guest per night (Daily breakfast inclusive).
• *For children 12 years and below: Stay free of charge when sharing existing bedding with parents (Daily breakfast is inclusive).
• AIRPORT TRANSFER:
• * One-way transfer: THB 1700 per car.
• * Round-trip transfer: THB 3400 per car.
• ELIGIBLE PLUS RESERVATIONS:
• *The complimentary room upgrade will only be provided up to the maximum of Lagoon Pool Pavilion King.
• *The 100 USD hotel credit does not apply towards in-room dining and minibar charges.
• *The 20% discount on Spa treatment does not apply to retail products at the Spa.